Shipping Policy
Welcome to Hommere. We prioritize a seamless delivery process to ensure your premium products reach you efficiently. Below is our comprehensive shipping framework designed for your convenience.
1. Delivery Coverage
To maintain the highest service standards, we currently fulfill orders exclusively within the United States. International shipping is not available at this stage.
2. Fulfillment Timeline
We understand the excitement of receiving your order, and we work diligently to process every request promptly.
-
Order Cut-off Time: 5:00 PM (PST), Monday through Friday.
-
Handling Duration: Your order will be prepared and dispatched within 1 to 3 business days.
3. Shipping & Delivery
Shipping Method: Standard Shipping
Shipping Cost: Flat rate of $3.99 per order
Delivery Time: 5–7 business days after shipment
Estimated Total Delivery Time: 6–10 business days
4. Our Logistics Partners
USPS
UPS
FedEx
5. Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Tracking information may take up to 24 hours to become available.
6. Address Accuracy
Please ensure your shipping address is accurate before completing your order. We are not responsible for delays or delivery issues resulting from incorrect shipping information provided at checkout.
7. Order Adjustments & Cancellations
Orders may be canceled or modified before they are processed for fulfillment or shipped. Once an order has been processed for shipment or handed over to the shipping carrier, it can no longer be canceled or modified.
8. Transit Issues
If your order arrives damaged, is lost, or you receive the wrong item, please contact us at support@hommere.shop with your order number and photos (if applicable). We will review your request and work with you to provide an appropriate resolution in accordance with our Return & Refund Policy.
9. Transactional Details
All prices are displayed and charged in U.S. Dollars (USD). Applicable taxes are calculated at checkout.
Contact Our Support Team
For further inquiries regarding your shipment, feel free to reach out:
-
Brand Name: Hommere
-
Dedicated Email: support@hommere.shop
-
Phone Support: +1928-900-5667
-
Physical Office: 6916 Sunrise Blvd, Citrus Heights, CA 95610, USA
-
Operational Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)